This step-by-step guide will help you place your modeling order with Omi.
Summary
Step 1: Create a New Order
Go to
Digital Twinsin the left menu, under the Manage tab.In the top right corner, click
Add Digital Twin,Then select
Create.
Step 2: Name your Digital Twin
Name your Digital Twin:
Add text to "Product name" (50 characters maximum)
Add your product reference in "
Sku" (not mandatory)Add a Tag (not mandatory)
Click on
Next
Step 3: Add your graphics
Add your product graphics:
Your product labels
The logo on your product
Patterns and decorations (e.g. on a pouch or bag)
Click on
Nextat the bottom right of your screen
⚠️ You must provide 🧾️ .AI or .PDF files for all labels and graphics present on the Digital Twin.
See this article to find out which file formats are accepted.
Step 4: Product reception
To create your Digital Twin, we need either the physical product (recommended) or reference photos from all angles.
Option A: Physical product (recommended)
The shipping address is displayed at this stage.
Once the creation is complete, you have two options to recover your physical items:
pick them up at our office (by appointment)
or request a Chronopost return slip via chat or email to your account manager or support@omi.so.
⚠️ If your order was completed more than two months ago, your items have been removed from our stock.
Option B: Photos
Add the item dimensions.
Upload 6 photos from different angles.
2. Click on "Next" at the bottom right of your screen
Step 5: Additional information
Tell us how to create your Digital Twin.
Select product status:
Closed: If it has a cap, do you want it on the product?
Open: If it's foldable, do you want it folded or unfolded?
Other: If you require a specific model, please add a comment in the box below.
2. Add details about your product to help us focus on certain parts:
Particular elements: gold-plated elements, extra thickness, etc.
Position of certain elements (handles on a bag, direction of the cap, degree of inclination of a screen)
3. Import reference photos or product data sheets:
It will enable us to identify it when it arrives
It will enable us to determine the exact color you require.
Accepted file formats: .pdf, .ai, .jpeg, .svg, .png, .webp, .jpeg, .ttf, .otf, .zip, .tiff, .psd, .stp, .obj
4. Click on "Add product to basket" at the bottom right of your screen
More information about the different product states here.
Step 6: Validate your basket
Once all your Digital Twins are added, validate your basket to start the modeling process:
Tick the box in front of "I accept the terms and conditions".
Click on
Continueat the bottom right of your screen
💡In the 'People to notify' field, select the members who will receive order tracking emails.
Once all the elements have been validated by our teams, the modeling
times take around 2 weeks.
Learn more about how to follow the progress of your Digital Twins modeling.