You can customize the notifications you receive to keep track of your renders, orders, and AI workflows.

Select <code>Personal settings.</code>

Scroll down to the Email preferences section.

1. Click the ☰ menu in the top left.
2. Select <code>Personal settings.</code>
3. Scroll down to the Email preferences section.

The Email preferences section controls the emails you receive. Enable or disable each option with its toggle:

Updates about render statuses: an email each time a render's status changes.

Updates about order statuses: tracking for your modeling orders (confirmation, validation, any issues).

Updates about render approval loop: updates related to the validation of your renders. <a href="https://help.omi.so/en/articles/12585477-approval-loop-how-to-review-and-validate-renders">(more details)</a>

- Updates about render statuses: an email each time a render's status changes.
- Updates about order statuses: tracking for your modeling orders (confirmation, validation, any issues).
- Updates about render approval loop: updates related to the validation of your renders. <a href="https://help.omi.so/en/articles/12585477-approval-loop-how-to-review-and-validate-renders">(more details)</a>

⚠️ We recommend keeping Updates about order statuses enabled so you don't miss any information about your orders.

Click <code>Update preferences</code> to save.

- Click <code>Update preferences</code> to save.

___________________________________________________________

The Notifications section controls the notifications you receive in the app. For each type enabled here, you'll also receive an email if the matching option is enabled in Email preferences.

Tick or untick each type, as well as its sub-types via the dropdown menu on the right.

- Issue opened
- Issue resolved
- New comment on a version
- Version ready

Order: notifications related to your orders

💡 Choose who receives a Digital Twin's notifications

You can assign one or more Product Manager(s) per Digital Twin: these are the people who will receive the notifications related to that Digital Twin's order.

1. Go to the <code>Digital Twins</code> section in the left menu.
2. Click <code>Orders</code> in the top right.
3. Click the relevant Digital Twin in one of the columns.
4. In the right panel, under the <code>Brief</code> tab (open by default), assign the Product Manager(s).

- Video render status
- Photo render status
- New render comment
- Render version created
- Render version updated
- File export
- File conversion

Render: notifications related to your renders

AI Workflows: notifications related to your AI workflows

Choose exactly which notifications you receive, by email and in the app.

Manage your notification preferences on Omi and by email

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Manage your notification preferences on Omi and by email

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Order: notifications related to your orders

Render: notifications related to your renders

AI Workflows: notifications related to your AI workflows