How do you place an order to model your products using a physical product VS photo references?

For photorealistic modelling, Omi employs a team of 3D Artists who model each product to order. The average modelling time is 2 weeks.

Here is an article that will help you place your first order in detail.

At Omi, you can choose to model your products by sending us your physical products to our offices or by sending us compliant images to start the 3D modelling process.

To do this:

Click on the "Products" section on the left menu of your Omi account
Click on "New Product" in the top right-hand corner

3. When completing the order steps, you will be able to choose a model based on a physical product or on photos at step 3:

Option 1: Modelling from a physical product

If you want our artist to model your products by sending us your physical products, you must click on "Model a product with a physical sample", and click on "Next" in the bottom right-hand corner.

You will then need to send your product to our premises in Paris:

Omi - 45 rue de la chaussée d'Antin 75009 Paris.

⚠️ For our English-speaking customers, please contact our support team at support@omi.so, so we can give you the address of our offices in England where you can send us your physical products.

How do you get your products back once the 3D modelling is complete?

You have 2 options for collecting your products:

Pick them up at our office (by appointment only)
Send a Chronopost return slip with pick-up at the office via chat or by e-mail to your Account Manager.

Warning

If we do not receive any instruction about collecting your products, we will get them from stock after 3 months!

Option 2: Modelling from photos

If you want to model a product using photos, you must follow these steps:

Select "Model a product using a photo"
Provide your "Product measurements"
Press "Click to import" to upload your photos
Click on "Next" in the bottom right-hand corner

For this option, we need 6 pictures of the 6 sides of your product

⚠️ Please follow these guidelines for each photo you share ⚠️

No perspective
Clearly visible textures
Zoom in on important elements
Neutral light that does not affect product color

You must also provide a complete brief at the "Description" part (step 4), to ensure your product will be modelled correctly:

⚠️ Please note ⚠️

Your 3D modelling will only start once we have received your order in full, i.e.:

Modelling based on a physical product: physical product received + vectorised label file(s).
Modelling from photos: the 6 compliant photos of your product + full brief + vectorised label file(s).

Here's an article to help you prepare your label files.